Dividends Specialist

Dividends Specialist – Central Birmingham Position: Dividends Specialist Location: Birmingham Central (hybrid) Contract: Permanent Hours: Full Time Salary/Benefits: Up to £28,000

Role Details – Dividends Specialist
We are currently looking for a Dividends Specialist to join the Dividends department at a renowned company based in Central Birmingham.

You will work in a team that is responsible for the accurate reconciliation and processing of dividends to a broad client base.

Role Responsibilities of the Dividends Specialist
• Building effective relationships internally and externally. As well as developing and maintaining interdepartmental relationships. Should also promote a culture which, supports internal and external relationships. Striving to develop and maintain excellent interdepartmental relationships promoting co-operation, communication and support.
• Being accessible to the team at all times so that you can monitor, coach and develop them.
• Acting as a role model, by setting high standards in terms of conduct and leadership.
• Demonstrating a positive and flexible attitude, to cope with varying business needs and demands.
• Being professional in all areas of work, ensuring you are viewed as approachable from all colleagues.
• Assist with the maintenance of departmental documentation including procedures, process definitions and undertake regular reviews to ensure this remains accurate and current
• Demonstrating a concern for commitment to a high level of service, continually striving to exceed customer’s expectations above agreed standards and measurements.
• Being committed to approaching work conscientiously and using initiative to ensure issues are addressed and tasks are seen though to completion.
• Investigating the causes of problems, thinking through ways to tackle issues and problems, arriving at solutions and implementing sound measurable solutions.
• Ensuring customer satisfaction by monitoring daily operations to ensure the timely and accurate processing of trades.

Role skills of the Dividends Specialist
• Identifies and escalates any issues in a timely and appropriate manner
• Independently prioritises work and anticipates and addresses barriers including wider operational impact
• Ability to work as part of a team and under their own initiative
• Supports the efforts of others within and outside of their department
• Conveys detailed information in a concise and accurate manner in all written and verbal communication
• Intermediate knowledge of Microsoft Word, Excel and Outlook applications