Credit Controller

Fantastic opportunity for an ambitious Credit Controller to join an established media business based in Exchange Quays, Manchester.

The role covers all aspects of commercial debt recovery including managing customer correspondence, direct debit penetration and debt path configuration. The role is also required to assist in providing back up support functions for billing and domestic collections teams.

Salary: £24,000 (plus bonus).

Location: Exchange Quays (5 days in the office, on-site parking).

Hours: 35 hours per week

Your responsibilities as the Credit Controller:

• Coordinate the collection all cash across your ledger to terms outlined.
• Calling/Emailing Customers being the front line of communication.
• Building internal and external relationships.
• Maintain data integrity across systems.
• Managing complex customer queries and ensuring they are resolved either directly or with relevant assistance from colleagues.
• Present debt position to asset managers and internal stakeholders.
• Collaborating with asset management to ensure customer pathway is seamless to enable
  cash is collected to terms.
• Producing weekly ledgers to be worked from.
• Managing relationship with our external legal rep for any escalated cases.

Skills required:

• 1 - 2 years experience within credit control essential
• Excellent understanding of credit control best practices and ability to deliver a variety of approaches to meet both customer and business need
• Good core IT skills inclusive of knowledge of Microsoft Word and Excel and mail merge facilities
• Excellent inter-personal skills and the ability to respond to all credit control queries across a portfolio of sites in an efficient and effective manner
• Good understanding of legal practices in relation to credit control i.e. GDPR, Financial Hardship etc.

Ideally you will have at least 12 months credit control experience ideally from a large organisation. You will also have intermediate excel skills and the ability to work with a finance database systems.

In return you will receive a competitive salary, quarterly bonus payments (dependant on reaching targets) and the opportunity to work in a brand new office.

For more information on this exciting credit controller position for a media business based in Manchester, please contact Dan Collins at Walters People on Daniel.Collins@walterspeople.co.uk or alternatively call +447900409833.